Last Updated: 9th November, 2024.
Welcome to Philip Levi. Please carefully review our payment, return, and refund policy outlined below before making any purchase. By making any purchase, you agree to the terms set herein. This Policy applies to the purchase of products, services, memberships, and event registrations on https://www.philipleviteswatchtv.com (“Website”).
1. Payment Terms
1.1 All payments for services, including consultancy sessions, trainings, and events, are required in advance unless otherwise agreed upon in writing. We accept various forms of payment, including credit/debit cards and other electronic payment methods listed on our website.
1.2 All payments are processed through secured payment gateways to ensure your payment information is protected. We do not store your payment information on our servers. Payments will be processed in American dollars [USD], and any applicable transaction fees including foreign exchange charges are your responsibility.
1.3 Upon successful payment, a confirmation email or receipt will be sent to the email address provided during registration.
1.4 We reserve the right to change our prices at any time; however, such changes will not affect orders that have already been confirmed.
1.5 In case of payment disputes, please contact us via info@philipleviteswatchtv.com within 7 days of the transaction for resolution.
2. Events Registration
2.1 All event registrations must be completed through our website or through any officially designated channels. Registration is only confirmed upon receipt of full payment.
2.2 Once your registration is successfully processed, you will receive a confirmation email with details of the event. If you do not receive this email within 48 hours, please contact us via email.
2.3 Cancellations and Refunds: Cancellations must be requested via email and will be subject to the following conditions:
– Cancellation request must be made at least 7 days before the event date to be eligible for a refund.
– No refund will be made for cancellations orders less than 7 days before the event
– No refunds or rescheduling options will be provided for missed events, trainings, or services unless explicitly stated otherwise.
– All Refunds attract applicable administrative and processing fees. Administrative fees are 50% of the transaction amount.
– Refunds will be processed within 14 working days after the cancellation is confirmed. Please note that banking or payment provider delays may impact this timeline.
– If you are unable to attend, you may request to transfer your registration to another individual. All transfer requests must be made at least 7 days before the event and is subject to approval. Kindly note, transfers are not guaranteed and may not be accepted.
– Substitutions may be allowed at the discretion of the event organizer. Contact us via email for assistance.
2.4 We reserve the right to modify the date, location, or content of any event or to cancel an event due to unforeseen circumstances. In such cases, you will be notified as soon as possible and offered the option to reschedule or receive a full refund.
2.5 By registering for an event, you agree to conduct yourself in a respectful and professional manner. The event organizer reserves the right to remove any participant who disrupts the event or engages in inappropriate behavior, without a refund.
3. General Returns and Refunds policy on products and services
3.1 Any physical, digital products or services purchased through our website are subject to a separate return and refund policy outlined at the time of purchase. If no specific policy is stated, such purchases are considered final and non-refundable. This policy is in place to ensure we can cover our costs, maintain fair pricing, and continue delivering high- quality offerings.
3.2 While we may not provide refunds, we value your satisfaction and are pleased to offer services or product exchanges or store credit under certain circumstances. If you encounter any issues or concerns with your purchase, please contact us via our email within 7 days of your purchase. Our team is dedicated to resolving any issues and assisting you with an exchange or providing store credit when applicable.
4. Contact Us
If you have any questions or concerns about our Payment, Return, and Refund Policy, please contact us via email at: info@philipleviteswatchtv.com.